What the customer needed
The customer required repairs to a balcony. The public review does not explain the waterproofing system, the source of any leak or whether structural work was involved.
What the review confirms was done
The customer confirmed that Roofcare London repaired the balcony and described the appointment as punctual, with good communication throughout. No further work specification is supplied.
The customer’s reported result
The reviewer recommended the company. There is no published measurement of waterproofing performance or evidence that the balcony was resurfaced completely.
“he repaired my balcony, turned up when he said he would, and communicated well throughout”— Alison, 24 May 2024 · Roofcare London’s TrustATrader profile
Why this type of work matters for the property
A balcony covering is exposed to rainfall and pedestrian use. A suitable repair should be planned around surface condition, edges, drainage and junctions with walls or doors; the exact intervention depends on the defects found.
What to check when arranging similar work
- Explain where water enters or collects, if known
- Ask whether the balcony is trafficked and what existing surface is installed
- Confirm the proposed repair scope and any limitations in writing
These are general considerations for comparable enquiries. They are not extra details of the reviewed job and do not imply that an inspection found every issue listed.
Relevant roofing services and guidance
Roofing assistance in your part of London
Roofcare London publishes coverage information for Surbiton, Kingston, Hammersmith, Fulham, Twickenham, Teddington and Vauxhall. These are service areas; we cannot identify which one this customer lived in.
Describe your roofing problem, provide a postcode and ask about the next available assessment. Send Roofcare London an enquiry or call 020 8485 9639.